Privacy Policy
Privacy PolicyThis Privacy Policy is designed to help you understand how SOUBUL ACADEMY collects, transmits, and stores information about our Users. The term “you” or “User” or “service provider” shall refer to Students, Tutors or any person or entity who views, uses, accesses, browses, or submits any content or material to the Service (defined below). This Privacy Policy is not a contract and does not create any legal rights. Providing your information is voluntary and your use of the Service (defined below) after the effective date of this document constitutes your acceptance of this Privacy Policy. If you do not agree to all the terms and conditions of this Privacy Policy, do not use the Service.INFORMATION WE COLLECTInformation you provide to us:This Privacy Policy applies only to information we collect via the website www.soubul.com, online and mobile applications, email, telephone, electronic devices, and other interactive services. To help you get the most out of our service, we collect User submitted personally identifiable information (“PII”) when you use the Service. For example we may collect information you provide when you create an account, create or edit your profile, upload content (photographs, essays, lessons, etc.), provide profile descriptions or comments, provide school information for a student, participate in a contest or promotion, participate in interactive features of the Service, connect or communicate with us via third party social media sites, send us an email, request customer support or otherwise communicate with us or communicate with others users through the Service. Such information may include your name, address, password, zip code, email address, and phone number for communication purposes. Information may be submitted to the Site or Apps or via telephone or email when communicating with a SOUBUL ACADEMY representative. For students and parents, we may collect information related to your documentation of and payment for tutoring sessions; tutoring questions related to homework or your studies; teacher feedback of a student (once the parent provides consent for submission); and content you upload for the purposes of transmitting it to another user or for public display on the Site or Apps.For service providers, we may collect your national ID and date of birth, for tax purposes or to complete a background check; we also collect content you upload for purposes related to transmission to other users or public display on the Site or Apps.Information we collect automatically:We also gather non-PII when you use the Service, including type of browser you use, access time, pages viewed, your IP address; and we collect information about the computer or mobile device you use to access the Service, including without limitation operating system and unique device identifiers and mobile network information. This data is used to better understand and enhance the user experience on the Site and Apps SOUBUL ACADEMY may publish these statistics or share them with third parties without including PII.Information we collect from other sources:We may also obtain information from other sources and combine that with information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect or Google Authenticator, you provide SOUBUL ACADEMY with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g., pages you “Like” or “Follow”) may be viewed by the public.FINANCIAL INFORMATION:If you elect to pay for services with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard.If you are a service provider and elect to pay for a background check, we will collect credit card information to order a background check on your behalf. Payment information entered our System solely to procure a background check will not be stored on our servers.USE OF PERSONALLY IDENTIFIABLE INFORMATION:SOUBUL ACADEMY may use PII or other personal information you specifically give to us: a) to provide services to you through the System, b) to process transactions and billing, c) for identification and authentication purposes, d) to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System, e) to improve your response to and interaction with the System, f) process and deliver contest and sweepstakes entries and rewards and verify eligibility; g) to do something you have asked us to do, or tell you of services that we think may be of interest to you; h) in the case of teacher feedback of a student, we will transmit it as you ask us to; i) personalize and improve the Service and deliver and display targeted advertisements on our Service, content or features in the Service and on other sites or apps; and j) to provide third party tutor-matching services an opportunity to provide you with information about tutors; and k) for administration of and troubleshooting regarding the System. SOUBUL ACADEMY shares a minimum amount of information between tutors and students to facilitate the arrangement of tutoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however. Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our Site, apps and elsewhere on the internet and use that information to provide measurement services and target ads.REFERRALS:If you choose to use our referral service, to tell a friend about our Service, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the Site and up to two reminders SOUBUL ACADEMY stores this information for the sole purpose of sending this one-time email and reminders and tracking the success of our referral program.YOUR CHOICES:Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact SOUBUL ACADEMY for additional assistance.PRIVACY POLICY CHANGES:SOUBUL ACADEMY reserves the right to change this Privacy Policy, from time to time, due to modifications to the Site’s features and functionality. We will post any changes here and indicate the new effective date of the Privacy Policy at the top of the document. We encourage you to review the Privacy Policy for any updates while you are an active User of the Site.CONTACT INFORMATION:Questions regarding this Privacy Policy should be directed to Support@Soubul.com